NLP unstable
Incident Report for Chatlayer

Yesterday, during a maintenance window, we experienced approximately 40 minutes of downtime of the NLP component. We’re sorry for the problems this caused.

The downtime was caused by errors in the pipeline. To prevent this in the future, we will make sure to release more often, leading to smaller, incremental changes of the NLP with a more limited impact.

Posted Nov 26, 2020 - 13:11 CET

This incident has been resolved.
Posted Nov 25, 2020 - 17:06 CET
Issue has been fixed. We'll keep monitoring the situation.
Posted Nov 25, 2020 - 16:53 CET
The root cause has been identified. We are working on resolving the issue.
Posted Nov 25, 2020 - 16:36 CET
We are investigating an issue with the NLP component
Posted Nov 25, 2020 - 16:05 CET
This incident affected: Chatlayer NLP.