All Systems Operational

About This Site

Welcome to Chatlayer's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

You may contact us at https://support.chatlayer.ai to report an incident.

Chatlayer App ? Operational
90 days ago
100.0 % uptime
Today
Chatlayer Bot Engine Operational
90 days ago
100.0 % uptime
Today
Chatlayer Webhook API ? Operational
90 days ago
100.0 % uptime
Today
Chatlayer NLP Operational
90 days ago
100.0 % uptime
Today
Chatlayer Voice Engine ? Operational
90 days ago
100.0 % uptime
Today
Integration: Sinch Contact Pro Operational
90 days ago
100.0 % uptime
Today
Integration: Salesforce integration Operational
90 days ago
100.0 % uptime
Today
App Integrations Infrastructure Operational
90 days ago
100.0 % uptime
Today
Chatlayer Webwidget V2 ? Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Bot First Response Time
Fetching
Bot Code Action Scenario Response Time ?
Fetching
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:00 CEST
Scheduled - We will be performing scheduled database maintenance on the EU instance of Chatlayer. Only customers on the EU environment will be impacted. The performance of chatbots during this window might be degraded.
Jul 16, 11:44 CEST
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 10:00 CEST
Scheduled - We will be performing scheduled database maintenance on the US instance of Chatlayer today between 4 AM ET and 6 AM ET. Only customers on the US environment will be impacted.
Jul 16, 09:55 CEST
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024
Resolved - The problem has been solved. We are activelly monitoring the performance of the environment.
Jul 5, 18:38 CEST
Investigating - We are investigating an issue affecting our US environment.
Jul 5, 18:13 CEST