All Systems Operational

About This Site

Welcome to Chatlayer's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

You may contact us at support@chatlayer.ai to report an incident.

Chatlayer App ? Operational
90 days ago
100.0 % uptime
Today
Chatlayer Bot Engine Operational
90 days ago
100.0 % uptime
Today
Chatlayer Webhook API ? Operational
90 days ago
100.0 % uptime
Today
Chatlayer NLP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
New Egress IP addresses Oct 29, 16:03-16:04 CEST
By November 1st 2021 we will start using new Egress IP addresses. If you are whitelisting Chatlayer IP addresses, please add these new IP addresses to ensure the Chatlayer requests aren't blocked. You can find a full overview of all IP addresses, including the newly added ones, here: https://docs.chatlayer.ai/support/saas-regions-and-ip-ranges
Posted on Sep 14, 16:04 CEST
Chatlayer V1 Webhook API Response Time
Fetching
Past Incidents
Oct 19, 2021

No incidents reported today.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.

Oct 5, 2021
Resolved - Facebook has resolved their outage. The spike in traffic caused by the restart of their services did not have any significant performance impact on Chatlayer's services.
Oct 5, 09:27 CEST
Identified - Messages are not being delivered or received by bots active on any channel owned by Facebook Inc, including Messenger, Instagram, WhatsApp, Workplace.
This incident is caused by Facebook, who is experiencing a major outage of their messaging services.
As soon as Facebook resolves the incident, we expect the new user messages will be forwarded by Facebook to Chatlayer for processing. We have taken precautions to handle the spike in traffic that is likely to occur after the incident.
Oct 4, 20:11 CEST