Investigating - We are currently experiencing degraded performance on the staging platform. We are investigating this issue. Bots are working as expected.
Oct 19, 16:53 CEST

About This Site

Welcome to Chatlayer's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.

Chatlayer App ? Operational
90 days ago
99.83 % uptime
Today
Chatlayer Webhook API ? Operational
90 days ago
99.83 % uptime
Today
Chatlayer Bot Engine Operational
90 days ago
99.78 % uptime
Today
Chatlayer NLP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 19, 2020

Unresolved incident: Degraded performance.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Postmortem - Read details
Oct 16, 10:27 CEST
Resolved - This incident has been resolved. We will follow up with a postmortem at a later time.
Oct 16, 01:38 CEST
Monitoring - The issue has been identified and a fix has been implemented. We are currently monitoring the situation.
Oct 16, 01:25 CEST
Investigating - We are currently investigating this issue.
Oct 16, 01:07 CEST
Resolved - Our domain was accidentally disabled by our mail provider's anti-abuse system. The situation is back to normal. Our e-mail provider is taking steps to ensure the situation does not occur again.
Oct 16, 00:43 CEST
Identified - The Chatlayer.ai e-mail domain is suspended by our e-mail provider. While we are working with the provider to get us back up and running, all account activation e-mails and e-mails generated by the bot through the "Send mail" or "Send report" plug-ins will not be sent.
Oct 15, 20:23 CEST
Oct 15, 2020
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020
Postmortem - Read details
Oct 9, 15:19 CEST
Resolved - The issue is resolved. We will post a post mortem tomorrow with a root cause analysis of the problem and steps we are taking to fix it.
Oct 8, 21:06 CEST
Monitoring - We have upscaled the resources, the performance is improving again.
Oct 8, 20:38 CEST
Identified - We are noticing unstable performance on bots in production.
Oct 8, 20:19 CEST
Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.

Oct 5, 2020

No incidents reported.