US Chatlayer bot building app not available

Incident Report for Chatlayer

Resolved

This incident has been resolved.
Posted Dec 22, 2022 - 19:51 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 22, 2022 - 19:35 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 22, 2022 - 19:12 CET

Investigating

The Chatlayer bot building app on our US environment (https://app.us-east4.gcp.chatlayer.ai/) is currently unavailable. The bots on that environment are still working as expected, only the bot building app itself is affected.
We are currently investigating the root cause of the issue.
Posted Dec 22, 2022 - 18:05 CET
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