Degraded performance
Incident Report for Chatlayer
Resolved
We have not detected any further degradation of performance. Everything is back to normal. The incident is resolved.
Posted Dec 01, 2022 - 17:56 CET
Monitoring
A fix has been implemented and we are monitoring the results which so far look like everything is operational again.
Posted Dec 01, 2022 - 17:21 CET
Identified
We have identified the cause of the problem and are now pushing a fix that is expected to resolve the issue.
Posted Dec 01, 2022 - 17:05 CET
Investigating
We are experiencing degraded performance handling certain user messages. We have identified the issue and are working towards a solution.
Posted Dec 01, 2022 - 15:45 CET
This incident affected: Chatlayer Bot Engine.