We are currently investigating delays in the bot engine

Incident Report for Chatlayer

Resolved

This incident has been resolved.
Posted Aug 13, 2024 - 08:18 CEST

Monitoring

A fix has been implemented and we are monitoring the performance.
Posted Aug 12, 2024 - 17:14 CEST

Update

We are continuing to investigate this issue.
Posted Aug 12, 2024 - 17:04 CEST

Update

We are continuing to investigate this issue.
Posted Aug 12, 2024 - 17:00 CEST

Investigating

We are currently investigating an issue that might be affecting chatbots and voicebots.
Posted Aug 12, 2024 - 16:37 CEST
This incident affected: Chatlayer Bot Engine (Chatlayer Bot Engine - EMEA).